Your trust matters to us. RawLeads is built to be straightforward — we only collect what we need, we never sell your data, and your payment details are handled entirely by Stripe, one of the world's most trusted payment processors. We never see or store your card number.

Privacy Policy

What information we collect

When you use RawLeads, we collect only what's necessary to provide the service:

We do not collect your payment card details. All billing is processed securely through Stripe — see the payment section below.

How we use your information

Who we share your data with

We do not sell, rent, or trade your personal information. We share data only with:

Data retention

We retain your account data for as long as your account is active. If you cancel and request deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or tax purposes.

Your rights

You have the right to access, correct, or delete the personal data we hold about you. To make a request, contact us at support@rawleads.org. We will respond within 14 business days.

Cookies

RawLeads uses minimal cookies — only what is strictly necessary for the platform to function (authentication tokens, session state). We do not use tracking cookies or third-party advertising cookies.

Security

All data transmitted to and from RawLeads is encrypted using TLS (HTTPS). Passwords are hashed using industry-standard algorithms and are never stored in recoverable form. We regularly review our security practices to keep your data safe.

Payments & Billing

RawLeads uses Stripe to handle all payments. Stripe is used by millions of businesses worldwide and is one of the most trusted payment platforms available.

We never see your card details. When you enter your credit or debit card number, it goes directly to Stripe's secure servers — not ours. RawLeads only receives a confirmation that your payment was successful. Stripe is certified to PCI Service Provider Level 1, the highest level of payment security certification available.

Free plan

RawLeads offers a free plan with no credit card required. Simply create an account and start scraping immediately — up to 50 leads per source, forever. No payment details are needed to get started.

Subscriptions

After your free trial, your selected plan will renew automatically on a monthly basis. You can cancel your subscription at any time from within the app. Cancellation takes effect at the end of your current billing period — you will not receive a refund for the remainder of a billing period already paid.

Refunds

If you experience a technical issue that prevents you from using RawLeads, contact us at support@rawleads.org within 7 days and we will review your case. Refunds are issued at our discretion.

Terms of Use

Acceptance

By creating an account or using RawLeads, you agree to these terms. If you do not agree, please do not use the platform.

Permitted use

RawLeads is a tool for collecting publicly available business information for legitimate sales and marketing purposes. You agree to use it only for lawful activities, including:

Prohibited use

You must not use RawLeads to:

Account responsibility

You are responsible for keeping your login credentials secure. You are responsible for all activity that occurs under your account. If you suspect unauthorised access, contact us immediately at support@rawleads.org.

Intellectual property

The RawLeads platform, including its design, code, and branding, is our property. The leads and data you generate using the platform belong to you. We do not claim ownership over data you export.

Limitation of liability

RawLeads is provided "as is." We make no guarantees about the completeness or accuracy of scraped data, as this depends on publicly available sources. We are not liable for how you use the data you collect. To the fullest extent permitted by law, our liability to you for any claim is limited to the amount you paid us in the 30 days prior to the event giving rise to the claim.

Changes to these terms

We may update this policy from time to time. We will notify active subscribers by email before significant changes take effect. Continued use of RawLeads after changes are published constitutes your acceptance.

Governing law

These terms are governed by the laws of Australia. Any disputes will be resolved in Australian courts.

Contact

Questions about this policy? Email us at support@rawleads.org — we're real people and we'll respond.